Thrivo Space / Legal
Privacy policy
How Thrivo Space uses account, store, order, and support information.
Last updated 12 October 2026
Information we use
We use account details, sign-in activity, store content, order information, payment references, support messages, and security events to operate the service.
We collect only the information needed for the feature being used. Payment credentials are handled by the payment provider and are not stored by Thrivo Space.
Why we use it
We use information to authenticate accounts, show stores, process orders and bookings, send service messages, prevent abuse, reconcile money, provide support, and meet legal obligations.
We do not sell customer or vendor information. We share information with a vendor when it is needed to fulfil that vendor's order, with service providers that operate the platform, or when the law requires it.
Retention and choices
We keep records for as long as needed to provide the service, resolve disputes, meet accounting and legal requirements, and protect the platform. Private order links expire or can be revoked where the feature supports it.
For access, correction, deletion, or privacy questions, contact the platform operator through the support channel shown in your account or store receipt.